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TERMS & CONDITIONS

Welcome to The Creative Palette Studio, your digital destination for exceptional web and graphic design services and products. By engaging with our services and products, you agree to the following terms and conditions:

SERVICE AND PRODUCT DESCRIPTION

Privacy & Safety

The Creative Palette Studio provides a range of web and graphic design services and products. Detailed descriptions are available on our website.

PRIVACY & SAFETY

Welcome to The Creative Palette Studio, your trusted online destination for premium web and graphic design services and products. We prioritize the privacy and safety of our users and customers. By accessing our website and engaging with our services, you agree to the following privacy and safety practices:

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  1. Data Collection:

    • We collect necessary personal information during transactions and service engagements to provide our services and process orders.

  2. Usage of Information:

    • Personal information is used solely for transactional purposes, order fulfillment, and communication regarding our services and products.

  3. Data Security:

    • We employ industry-standard security measures to safeguard your personal information. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

  4. Cookies:

    • Our website uses cookies to enhance user experience. Users have the option to disable cookies in their browser settings, but this may affect the functionality of the site.

  5. Third-Party Services:

    • We may engage third-party services for analytics, marketing, or payment processing. These services have their own privacy policies, and users are encouraged to review them.

  6. Email Communication:

    • Users may receive occasional emails related to our services, products, or updates. You can opt-out of these communications at any time.

  7. Children's Privacy:

    • Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children.

  8. Updates to Privacy Policy:

    • The Creative Palette Studio reserves the right to update this Privacy and Safety Policy. Users will be notified of any significant changes.

CONTACT INFORMATION

For privacy-related concerns or inquiries, please contact us at info@thecreativepalettestudio.com.

SHIPPING & RETURNS

Shipping:

  1. Order Processing:

    • Orders for physical products are processed within 2 business days unless otherwise specified.

  2. Shipping Methods:

    • We offer standard and expedited shipping options. Delivery times vary based on the selected method and destination.

  3. Shipping Costs:

    • Shipping costs are calculated at checkout and are based on the selected shipping method and delivery location.

  4. International Shipping:

    • We offer international shipping. Customs duties and taxes are the responsibility of the customer.

  5. Order Tracking:

    • Customers will receive tracking information once the order has been dispatched.

Returns:

  1. Eligibility:

    • Eligible products may be returned within 14 days of receipt.

  2. Return Process:

  3. Return Conditions:

    • Products must be in their original condition, unused, and in their original packaging for a return to be accepted.

  4. Refunds:

    • Refunds are issued upon receiving and inspecting the returned products. Shipping costs are non-refundable.

  5. Damaged or Defective Items:

    • If you receive a damaged or defective item, please contact us immediately for assistance.

  6. Exchanges:

    • We currently do not offer direct exchanges. Customers can return the original item for a refund and place a new order.

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